The CQI-14 training is conducted by an experienced practitioner and is based on the CQI-14 AIAG manual.
CQI-14 training agenda:
1. Definition of special processes according to ISO, IATF, and AIAG requirements
2. AWM CQI-14 as a Customer Specific Requirement
3. General requirements and process assessment
4. Qualifications of a Warranty Claims Management auditor
5. Discussion of CQI-14 manual requirements:
- Manual section
- Pre-Assessment
- Annual Assessment
- Reporting
- Responsibilities of the supplier and customer
Training addressees:Β
Management staff:
- Directors
- Managers
- Area Leaders
Specialist staff:
- Process Engineers
- Quality Specialists
- Quality Controllers
- Direct customer contact personnel
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Automotive Quality Solutions
Training program
PDF file
Automotive Quality Solutions
Thanks to CQI-14 training participant will learn:
- Better understanding of warranty management processes β the participant will learn to identify the root causes of warranty issues and manage them effectively.
- Increased compliance with OEM and AIAG requirements β the training will enable the implementation of best practices aligned with the CQI-14 manual, improving collaboration with customers.
- Reduction of warranty costs β acquired knowledge will help prevent warranty claims and optimize warranty processes, leading to cost savings for the company.
- Enhanced professional competencies β the training certificate will increase the participant’s value in the job market and open new career development opportunities in the automotive industry.
Automotive Quality Solutions
Benefits for the company:
- Gaining knowledge on correct and independent assessment of warranty claims management
- Auditing in accordance with AIAG CQI-14 requirements
- Managing quality documentation
- Ensuring proper supervision of the warranty claims management process
Automotive Quality Solutions
Duration:
- 1 day
Price:
– 447 EUR for one participant
In case of 2 or more participants from the same plant offer 10% discount on the second and all other participants.
The invoice due date will beΒ 30 days from the invoice issue date. The invoices for the services will be issued after the service delivery.
There is also possibility to organize in-house training sessions or internal online sessions for companies β for details, please get in touch with office.
On client demand there is a possibility of training extending with an additional workshop day.
Price include:
- Training participation
- Training materials
- Certificate
