CQI-11 Training Agenda:

1. Introduction to Auditing Special Processes

• Purpose and role of process audits in the automotive industry
• Overview of ISO 19011 audit principles (planning, conducting, documenting audits)
• Auditor competencies and responsibilities

2. Quality Standards in the Automotive Industry

• Link between customer-specific requirements and AIAG standards
• IATF 16949:2016 requirements related to special processes
• The role of customer-specific requirements in Plating process audits

3. AIAG CQI-11 – Plating System Assessment Standard

• Purpose and structure of the standard
• Scope of application – relevant processes and company types
• Auditor responsibilities and qualification requirements

4. Detailed CQI-11 Requirements

• Document structure and overview
• Process tables – how to complete and interpret them
• Assessing process compliance with CQI-11
• Common mistakes and risk areas in plating processes

5. Practical Application – Exercises and Case Study

• Case study: how to conduct an audit based on CQI-11
• Evaluating current process status vs. standard requirements
• Creating an audit report and corrective action plan

Target Audience:

Managers:

• Directors

• Managers

• Area Leaders

Specialist Staff:

• Process Engineers

• Quality Specialists

• Quality Controllers

• Maintenance Specialists

• Customer-facing personnel