BMW CSR training

Customer Specific Requirements management

 

The BMW CSR training is conducted by an experienced practitioner and implementation specialist who has been actively working with BMW for over a decade, supporting suppliers in meeting the brand’s requirements. Thanks to his extensive experience, participants will gain not only in-depth knowledge of BMW CSR requirements, but also practical insights into implementation and successfully passing audits.

BMW CSR training agenda:

1. Introduction to BMW Group– Customer Specific Requirements based on IATF

  • BMW requirements in relation to the IATF 16949:2016
  • „Lastenheft” as a basic technical specification – why is it important to verify it carefully?
  • LSV – BMW RASIC: significance of this document and its potential consequences

2. Project management:

  • Review of the QMT Process Map
  • Overview of customer milestones based on the BMW ABC Flyer (from BBG to Serial Production)
  • Quality requirements for each build phase

3. Statistical Process Control Based on GS 98000 (VDA 5)

  • Basic information about process capability (Cm/Cmk, Pp/Ppk, Cp/Cpk)
  • Basic information about measurement system capability (MSA / R&R)

4.PPAP on the Customer Portal Based on VDA Volume 2

  • PPA agreement
  • Overview of required PPA documentation
  • Sharing of sensitive documents
  • IPQ system – PPA steps, system structure, and document uploading

5. Complaints Management in the qWin Platform

  • Searching for complaint reports and reviewing their content
  • Problem elimination process based on standard GS 95015
  • Methodology for creating the 8D report and the scoring approach
  • Self-Notification Mode in qWin

6. Overview of Customer Forms and Documentation

  • GS 90017 – Continuous Assurance of Product Reliability in Series Production
  • GS 91008 – FMK (Functional Maturity Concept)
  • GS 91001 / 91002 / 91004 – Product Marking

7. Special Characteristics and Their Marking Based on GS 91011

  • Differences between characteristic types and their meaning
  • How to translate BMW characteristics into your organization’s processes

8.BMW Supplier Assessment Based on the LPKM & NEXT Databases

9. Review of the BMW B2B Portal – Applications, Tips & Tricks

  • Supplier data
  • Searching for BMW specifications using the TEREG platform

10. Product and Process Re-Qualification in Accordance with GS 90018-1/2

  • Planning and execution of re-qualification activities
  • Review of the Re-Qualification Checklist
  • Data entry in the IPQ system

11. PCS – Process Series: BMW Process Approval and Performance Check

  • Preparation for PCS
  • GS 98001 – Specification review for PCS
  • Types of Process Series
  • Self-evaluation using the PCS Checklist

12. Field Failure Analysis According to GS 95004

  • Differences compared to VDA FFA
  • Significance of proper part analysis
  • Technical Factor (TF) and tactical negotiations

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Automotive Quality Solutions

BMW CSR training

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Training program

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Automotive Quality Solutions

Thanks to the BMW CSR training, participants will learn:

  • Correct interpretation of BMW requirements in relation to IATF and how to manage them effectively
  • How to interpret and retrieve data from the supplier assessments carried out by the BMW Group
  • Understanding the major standards governing customer–supplier cooperation
  • Practical insights into working with customer locations in Europe
  • Overview of BMW launch phases and key tasks to be completed by both supplier and customer during each pre-launch phase

Automotive Quality Solutions

Benefits to the company:

Thanks to the BMW CSR training, you will:

  • Accelerate response times when reporting quality issues at client sites
  • Complete the platform with PPA documentation efficiently
  • Build stronger long-term relationships with customer representatives and quality departments through practical knowledge of specific customer requirements
  • Improve communication with resident engineers by understanding their key role and relationships within customer quality departments
  • Learn how to interpret BMW project phases and understand expectations in each stage

Automotive Quality Solutions

Duration:

2 days (each 7 hours)

 

Dates of training:

  • April 28-29, 2025 – online training session

 

Price:

€790 per participant.

For groups of 2 or more participants from the same plant, a 10% discount applies to the second and each additional participant.

Payment Terms:

An invoice will be issued after the service is delivered.

Payment due within 30 days of the invoice date.

The price includes:

âś… Participation in the training

âś… Training materials

âś… Certificate of completion

 

For inquiries related to in-house training sessions, please contact our office.