Quality engineers in industry are turning to AI tools like ChatGPT to enhance efficiency, improve decision-making, and support problem-solving in daily work.

ChatGPT can save time by quickly drafting reports or analyzing data, allowing engineers to focus on critical thinking and process improvement​​.

It provides instant access to structured knowledge (e.g. quick refreshers on standards or methods) and can even suggest questions for. In the ChatGPT for Quality Engineers eBook, you’ll find 23 essential prompts covering key areas of quality management. These prompts are organized by topic – from process control and supplier quality to root cause analysis, documentation, risk management, and more – mirroring the core responsibilities of a quality engineer.

Each prompt is presented with an explanation of why it matters, a real-world example of its use, and visual aids (charts, diagrams, etc.) where applicable to reinforce important concepts.

By mastering these prompts, quality professionals can leverage ChatGPT as a powerful “assistant” to streamline tasks, generate ideas, and support data-driven decisions, all while maintaining the rigor and compliance that quality management demands. Let’s dive into the prompts, organized into the following areas:

• Process Quality and Control: Using SPC charts, process capability analysis, and trend analysis.
• Supplier Quality Management: Conducting supplier audits, managing supplier complaints, and incoming inspection.
• Problem-Solving and Root Cause Analysis: Employing 8D, 5 Why, and Fishbone diagram techniques.
• Quality Documentation and Compliance: Writing SOPs, control plans, controlling documents, and meeting ISO 9001/IATF 16949 requirements.
• Data Analysis and Decision-Making: Performing measurement system analysis (MSA) and analyzing cost of quality (CoQ).
• Poka-Yoke (Error-Proofing): Implementing mistake-proofing solutions in processes.
• Customer Focus and Feedback: Handling customer complaints and capturing Voice of the Customer (VoC) feedback.
• Preventive Actions: Developing CAPA plans.
• Auditing and Assessments: Preparing internal audits and external audit (certification) readiness.
• Calibration and Metrology: Scheduling equipment calibrations and managing measurement labs for accuracy.

Each section below contains prompts that a quality engineer might pose to ChatGPT in these domains, along with context and examples to demonstrate effective usage.