Core tools are recognized as a standard throughout the entire automotive industry. They are essential components of the Quality Management System (QMS), ensuring the production of conforming components delivered on time to customers.
Boosting Teamwork and Effective Problem Solving
Just like in team sports, solving problems without the right team and the necessary skills makes it impossible to complete the entire analysis process on time - or at best, extremely difficult.
Double Ishikawa Diagram – More effective root cause definition
One of the problem solving steps is defining the root cause. An alternative to this phase of analysis is the double Ishikawa diagram, which is used for two scenarios: why the problem occurred and why it was not detected.
FORD SCCAF Explained: How to Manage Special Characteristics
FORD SCCAF is used in the process of selecting, identifying, and supervising Special Characteristics. It contains data from DFMEA and PFMEA and, thanks to the involvement of key functions (Ford PD, STA, supplier) early in the project lifecycle, helps reduce the risks associated with poor quality.
Customer Complaints: Are You making these mistakes?
One of the key indicators for a plant is the number of customer complaints. Additionally, some plants use an indicator based on PPM (parts per million). So, what mistakes should be avoided during complaints management? This is discussed in the article.
No Trouble Found – effective management strategies
No Trouble Found is the result of an analysis stating that the problem has not been confirmed. If the Pareto analysis shows that it's the main contributor to warranty returns, then the production plant should consider implementing strategies to reduce its occurrence.
Customer Representative Audit: How to prepare the Production Area?
During the pre-launch phase and current production, the customer representative reserves the right to perform a process audit. The production area is where most non-conformities are typically found; therefore, it should be properly prepared.
Why is the effective implementation of the Information Security Management System in accordance with ISO 27001 necessary nowadays?
The challenges and threats faced by organizations operating in an information-rich, technology-intensive environment demand thorough preparation and effective responses. These requirements are met, among others, by the ISO 27001 standard.
5xWhy – effective method for root cause determining
5xWhy is a key part of problem solving. Thanks to it, we are able to define the root cause, not just the symptom.
Interim Containment Action – 3 strategies that can be implemented without informing the Client
Nobody likes customer complaints. However, when they occur, it’s important to first implement interim containment actions (ICA). We can distinguish between activities that are officially included in the complaint report and those that we can check internally, but not necessarily inform the client about.
