Sooner or later, every manufacturing organization will face a quality issue that requires appropriate actions to be defined. A common mistake made during the analysis is identifying the cause as "operator error." Why? Because this is just the tip of the iceberg.

When manufacturing parts in the automotive industry, an organization usually works with two types of suppliers. The first is one the company can choose itself – we refer to them as Tier 2 suppliers. The second is the Directed-Buy supplier, chosen by the client for the organization to work with.

Gemba Walk is one of the key tools of lean management, playing an increasingly important role in the industrial sector. It involves regular visits to the actual place where production processes are carried out. Learn how this practice supports the work of quality professionals.

In every organization, regardless of the industry, problems arise almost daily and can take various forms — from minor production defects to serious issues escalated by customers. For this reason, the ability to resolve them quickly and effectively is invaluable.

CAPA (Corrective and Preventive Actions) is a systematic approach for identifying, eliminating, and preventing quality and performance issues in organizations, implemented as a register for managing corrective and preventive actions.

PTC refers to a product characteristic that arises or becomes apparent during the manufacturing process but is not used, tested, or verified for functionality at a specific point in the production chain. As a result, there is a very low chance of detecting it and a high likelihood of delivering non-compliant products to the customer.

The 8D Report methodology is one of the most popular problem-solving tools used by customers and suppliers in the industry, enabling a systematic approach to root cause analysis and the implementation of corrective and preventive actions.

The VDA 6.3 process audit is a standard developed by the German Association of the Automotive Industry (Verband der Automobilindustrie, VDA). Why is it so important in the industry? Thanks to its comprehensive structure, it plays a crucial role in ensuring high quality and process compliance with customer requirements.

A One Point Lesson is a tool widely used in organizations striving for continuous process improvement and enhancing employee skills. The document serves to convey specific, clear information about a particular aspect of work, usually related to safety, quality, or work efficiency.

During the problem analysis for the reported component, the most crucial part is identifying the root cause. By recreating the production conditions, reproduction tests allow us to determine whether the problem could have occurred in the facility or if we can rule it out.