During working in the automotive, it’s good to know terms and abbreviations which are used in this area. Below we present 50 of them.
We hope that it will be very helpful support during Your work.
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5Why – a quality tool that helps in gathering as much information as possible for later detailed root cause analysis of the problem. Used in step D4 of 8D report .
8D Report: belongs to one of the many troubleshooting methods. It is used especially when the cause of the problem is unknown, and the importance and urgency of the problem (non-compliance) requires team effort. Analysis steps:
D0 – Problem Statement (+ERA: Emergency Response Action)
D1 – Team definition (recommended composition of the team and tasks of team members)
D2 – Problem definition (facts using)
D3 – Interim Corrective Actions (effectiveness ensuring in customer safety)
D4 – Root Cause definition
D5 – Choosing and planning of permanent corrective actions (PCA)
D6 – Activities implementation and effectiveness assessment
D7 – Preventive actions
D8 – Conclusion, congratulations to the team
Advance Manufacturing Engineering AME: Department dealing with the launch and modification of production lines.
Best of the Best (BoB): parts selection for defined test with the best possible dimensional, performance, functional results.
Critical Characteristic (CC): characteristic related to safety or subject to government regulations. Normally OEM clients are requiring to control them according to Statistical Process Control rules.
Control Plan (CP): a document specifying what controls are carried out, starting from the incoming inspection, the production process, and ending with the final product audit. Controls are carried out based on the output from PFMEA.
Control Shipment Level I (CSL I): 100% control performed by supplier staff launched at customer request.
Control Shipment Level II (CSL II): 100% control performed by provided approved by customer.
Customer Specific Requirement (CSR): more info in link.
Customer Interface Drawing (CID): Client drawing – may differ from the internal drawing used by the engineering organization for special characteristics in particular. It can be issued as a 2D drawing or a 3D mathematical model.
Dock Audit (DA): the last control station where a series of checks are carried out. Usually it is located directly in front of the component packing station for shipping containers. Problems that are found at this station should be treated by the plant as a complaint from the customer. Dock Audit is typically introduced on new launches as an additional control.
Design Validation Plan & Report (DVP&R): a document relating to the tests performed. The plan is defined between customer and supplier engineering.
End Of Line (Test) (EOL): a tester usually located at the end of the production line to verify the functional characteristics of the produced system / part / module.
Failure Mode Effect Analysis (FMEA): related to Design (DFMEA) or Process (PFMEA). One of the five core tools referenced by the IATF.
Flow Chart (FC): a document showing the material movement from the warehouse to the shipping area.
Foul Not Reproduced (FNR): errors impossible to reproduce, concern the software of the manufactured product.
Interim Containment Actions (ICA): actions defined for problem result (not for the root cause). In the 8D methodology, are created in step D3.
Interim: a waiver approved by the customer when the production facility is unable to meet the design requirements of the manufactured product.
Improvement Plan (IP): Usually prepared at the request of the customer or the company’s central departments, in the event of logistic, quality, OHS / ECO and other problems.
Incidents per thousand vehicles (IPTV): number of notifications from warranty field for each 1000 sold cars – warranty indicator. More information in the link.
Just in Time (JIT): The way in which components are delivered to the production line (e.g. seats, dashboards, suspensions, bumpers) without being stored in the incoming warehouse.
Key Performance Indicators (KPI): In order to meet IATF requirements, KPIs should be considered (where possible) in terms of effectiveness and efficiency – see Sanctioned Interpretations.
Layered Process Audit (LPA): audit that is performed at various levels (layers) to ensure compliance with the requirements of the quality system. Additionally, it acts as a CSR for the IATF point: 9.2.2.3 Audit of the Manufacturing Process Audit. More information in the link.
Lesson Learned (LL): all activities implemented after the occurrence of non-conformities, which will be taken into account in new projects, both when designing the product and the production line.
Left Hand Drive (LHD): part used for left-hand drive vehicles.
Mistake Proofing (MP): equipment used for detecting non-compliance on the manufactured product, thanks to which it’s possible to detect the non conform product before shipment to the customer.
Non-Conforming Ticket (NCT): official notification from the customer regarding the identified quality or logistic non-compliance.
No Fault Found (NFF): problem statement mainly applied in the case of analyses performed for warranty returns.
Original Equipment Manufacturer (OEM): term used for the automotive industry customers that are members of the IATF Taskforce.
One Point Lesson (OPL): created in case of a complaint from the customer. Usually refers to employee training as part of an Interim Action (ICA).
Open Issue List (OIL): May be created in case of plant production process verification for a new launches. In this case, a dedicated team performs on-site verification.
Permanent Corrective Actions (PCA): actions addressed to the problem root cause. In the 8D report, defined in step D5.
Production Part Approval Process (PPAP): more information in link.
Parts Per Million (PPM): Indicator used by some customers and organizations, when issuing complaints.
Production Validation Phase (PV): phase before serial production.
Poka Yoke (PY): simple solution eliminating the possibility of mistake making.
RASI Chart: matrix which is defined during contract signing, showing what the customer is responsible (R) for, what the customer approves (A) and what the supplier approves. Additionally, it is presented who is informed (I) and who supports (S) the given launch activities and for the current production.
Read Across (RA): activity aimed at controls checking against the occurrence of non-conformities in the sister plants of the organization.
Reproduced (recreated) problem: very important element of the analysis, thanks to which we can confirm that the problem doesn’t concern the car’s environment or poor diagnosis at the dealer site, but is related to the product manufactured by the plant.
Reoccurrence (of the problem): According to sanctioned interpretation (SI) no. 20 for the IATF requirement 10.2.3. Problem Solving – the organization has to use problems solving methods that will prevent them from reoccurring.
Right Hand Drive (RHD): part used for right-hand drive vehicles.
Safe Launch Planning (SLP): it differs from the controls carried out during current production in higher frequency and number of parts to be verified.
Significant Characteristic (SC): significant characteristics included in the customer’s special characteristics. Typically, the required long-term capability for these types of characteristics is above 1.33.
Start Of Production (SoP): start of serial production. A vehicle milestone, which is defined as the customer’s engineering consent for a production plant to build vehicles that are dedicated to be sold to the end customer.
Total Productive Maintenance (TPM): comprehensive maintenance, device, tool and equipment management. It takes into account the involvement of production in maintenance activities (TPM level 1).
Technical Factor (TF): an indicator referring to the percentage that is agreed between the customer and the organization – the rate guarantee. More information in the link.
Work In Progress (WIP): semi-finished products on the production line (e.g. bumper before painting and after injection).
Worst of the Worst (WoW): parts selection for tests.
Voice of Customer (VoC): customer requirements defined not only in development phase but also can refers to current production.
Voice of Process (VoP): Characteristic / functional control introduced on the basis of process data, in order to eliminate quality problems.
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